Frequently Asked Questions
Dad Approved Parts operates primarily through third-party merchants and does not facilitate direct sales to consumers. Consequently, we are not responsible for processing refunds or replacements for products. If you find yourself in need of a refund or replacement, we encourage you to directly contact the merchant from whom you made the purchase. It's important to be aware that each seller may have distinct refund and replacement policies in place, so it's advisable to review these terms with the respective merchant.
Dad Approved Parts cannot assist with the cancellation of orders. To cancel your purchase, please reach out to the merchant whom the sale was made with directly as they manage the ordering process. They will provide you with guidance on their cancellation procedure. It's advisable to contact them promptly to discuss your cancellation request.
Dad Approved Parts facilitates the connections with merchants and is not involved in the shipping and ordering process. Therefore, the timeframe for receiving your order depends on the shipping policies and procedures of the merchant you've chosen to purchase from through our platform. Typically, merchants provide estimated delivery times during the checkout process, and you should receive tracking information once your order has been dispatched. For specific queries regarding shipping times or tracking details, we recommend reaching out directly to the merchant from whom you made the purchase.
Our aim is to align our listed prices with our linked merchants to ensure consistency and transparency for our customers. We strive to maintain price parity; however, due to various factors such as dynamic pricing and merchants changing promotional offers, there may be occasional variances. Rest assured, we continuously work to minimize any differences and provide the best value possible to our customers. If you encounter any disparities, please don't hesitate to reach out to us, and we'll gladly address any concerns promptly.
Yes, you're welcome to pitch a product to our website even if you don't own it. All product pitches undergo the same thorough screening process for approval. We assess various factors such as the product's relevance to our platform, its quality, potential demand, and alignment with our values and guidelines. We encourage you to provide detailed information about the product you're pitching to help us make an informed decision. Feel free to submit your pitch, and our team will review it diligently. Thank you for considering our platform for your product pitch!
To have your product featured on our Featured Products page, please reach out to us directly via the contact information provided on our website. We carefully curate our featured selection to ensure quality and relevance to our audience. By contacting us, we can discuss the process in more detail and evaluate whether your product aligns with our criteria for featuring. We welcome the opportunity to explore collaboration and showcase your product to our audience.
We partner with trusted merchants who have a proven track record of providing quality products and excellent customer service. While we strive to vet our merchants thoroughly, we recommend reviewing merchant reviews and ratings before making a purchase to ensure a positive shopping experience.
You can easily search for specific car parts or accessories by using our search bar located at the top of the website. Simply enter keywords related to the product you're looking for, such as the part name, brand, or vehicle model, to find relevant listings.
Yes, we strive to ensure that all products listed on our website are genuine car parts and accessories sourced from reputable merchants. We prioritize quality and authenticity to provide consumers with a reliable shopping experience.
Payment methods accepted vary depending on the merchant. Common payment methods include credit/debit cards, PayPal, and other secure online payment gateways. You can find accepted payment methods listed on the merchant's website during checkout.
Our affiliate platform provides a convenient way for consumers to explore a wide range of car parts and accessories from various merchants. Each product listed on our website is linked to an external merchant, allowing you to browse and purchase items directly from trusted sellers.